Refund and Returns Policy

Our goal is to ensure that you are completely satisfied with your purchase.
However, due to the nature of our services and products, we ask that you carefully review our return and refund policy.

1. Consulting Services

Consulting services are provided on a personalized, one-on-one basis. As such, refunds are not available for consulting sessions once they have been scheduled or completed. If you feel that the service provided did not meet your expectations, please contact us within 7 days of the service date to discuss your concerns. We are committed to resolving issues and ensuring your satisfaction.

2. Online Courses

Since our online courses are delivered digitally, we offer no refunds once the course access has been granted. However, if you experience technical issues with accessing the course, please reach out to us within 7 days of purchase. We will do our best to resolve any access problems as quickly as possible.

3. Course Material and Resources

For any additional resources, materials, or downloadable content provided as part of a course or consulting package, we do not offer refunds. If you have any questions about the content or need clarification before purchasing, we encourage you to contact us for more information.

4. Cancellation Policy for Scheduled Services

If you need to cancel a scheduled consultation, please provide at least 24 hours’ notice. Cancellations made less than 24 hours in advance may incur a cancellation fee of 50% of the scheduled fee. In cases of emergency, please contact us as soon as possible to discuss options.

5. Contact Us

If you have any concerns or questions about our Refund and Returns Policy or if you need assistance with a refund or return request, please don’t hesitate to contact us at info@dillasbake.live. We are here to help!

Please Note: This policy applies to all services and products purchased through our website. By making a purchase, you agree to the terms of this policy.